Privacy Policy

Introduction

Synergy Beam Solutions Ltd. (“Synergy Beam,” “we,” “us,” or “our”) operates with offices in Israel and Bulgaria. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or interact with our services.

Information We Collect

We collect personal information that you voluntarily provide to us, which may include your full name, email address, phone number, mailing or billing address, and company details such as your employer’s name and role. We do not collect or store credit card numbers or other payment card information; any payments are processed through third-party payment providers who maintain their own security standards.

We may also automatically collect limited technical information through cookies and similar technologies, as described in our Cookies Policy.

How We Use Your Information

We use the information we collect to respond to inquiries, provide our products and services, manage customer relationships, send administrative and marketing communications where you have consented, improve our website and offerings, and comply with legal obligations.

Third-Party Services

We work with third-party service providers, including Google and Meta, for analytics, advertising, and website performance measurement. These providers may set their own cookies and process data according to their respective privacy policies. We encourage you to review the privacy practices of these third parties.

Data Sharing

We do not sell your personal information. We may share information with service providers who perform functions on our behalf, such as hosting, analytics, or customer support, or when required by law, regulation, or legal process.

International Data Transfers

As we operate in both Israel and Bulgaria, your information may be transferred between these jurisdictions and processed in accordance with applicable data protection laws, including the EU General Data Protection Regulation for data originating in Bulgaria or the EU, and the Israeli Privacy Protection Law for data originating in Israel.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing activities or withdraw consent at any time. To exercise these rights, please contact us using the details below.

Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, or misuse.

Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at [email protected].